Digital concierge, automated guest communication in 30+ languages and smart upselling workflows.

Automate booking inquiries, guest communication, and upselling offers around the clock.

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The Problem

Why You're Losing Money

Always the same questions about check-in, WiFi, and breakfast. High administrative effort for booking changes. Language barriers with international guests.

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Repeated questions about check-in, Wi-Fi, and breakfast
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High administrative workload for booking changes
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Language barriers with international guests
The Solution

The automated workflow for Hotels & Tourismus.

Scenario: Smart Concierge

Before

At reception, the same questions about arrival, breakfast or availability are answered manually again and again. Changes get lost between shifts.

With AlpenAgent

Recurring questions are answered from your approved information. Changes and special requests are captured clearly and handed to the right person.

Explained in 3 Sentences: AI for Hotels

The solution for hotels automates guest communication, booking workflows, and upselling.

Smart concierge, booking engine, and post-stay processes seamlessly interlock.

This relieves the reception team and offers top service to international guests around the clock.

At a Glance:

  • Smart Concierge
  • Booking Engine
  • Post-Stay

Measurable ROI

Example calculation: When guests call after hours or at the weekend and do not receive a clear response, more than one enquiry can be lost. The important part is capturing the request properly and handing it on.

How much do recurring support requests cost you?

Your team spends hours answering the same questions. Calculate your savings potential.

Reduce support load

An AI chatbot handles up to 80% of standard inquiries instantly and automatically.

Focus on complex cases

Your team has more time again for clients who truly need personal advice.

ROI Calculator

Support costs / month

CHF 3'000

For standard inquiries

Savings with chatbot

CHF 2'700

70% automation rate

Request Individual Analysis

Frequently Asked Questions

Clear answers without jargon.

+ How quickly can the solution for Hotel-Tourismus go live?

Typically in 2 to 4 weeks, depending on your existing systems and processes.

+ Do we need to replace our existing software?

No. We integrate the automation into your existing tools and only expand where it makes sense.

Ready for More Efficiency?

Find out how much time and money your business can save through targeted automation.

Non-binding 15-minute call. No hidden costs.